Those who clearly understand the needs of their customers and focus on fulfilling them will be rewarded with significant productivity increases. The challenge, however, is to prevail in a constantly changing environment and to accurately anticipate future developments. Just as the market, customer behavior and values change, so too must processes, organization and systems be constantly adapted. Operational Excellence brings these elements into harmony and is the guarantee for economic success.

TAILORIT – a team of experts in the areas of merchandise planning, product development, sourcing, logistics and merchandise management – is therefore your partner for all operational issues in the retail sector. From redesigning your processes, to increasing financial transparency, to introducing suitable control instruments. Our Operational Excellence services are geared to the retail industry and are based on specialist knowledge coupled with best practice processes. Our tools include proven methods for cross-functional implementation as well as data-driven predictive analytics services.

First-class results and the highest quality – that's what we stand for. Holistic, competent, authentic and at eye level.

Our Clients

“Together with our operational teams, TAILORIT redesigned the merchandise flow and implemented tactical planning processes. This led to shorter lead times and throughput times in logistics, optimized costs and reduced capital commitment as well as improved transparency and quality of customer fulfillment. From the get go, the goal oriented, competent and practical development, and the implementation of solutions tailored to our company resulted in an immediate ROI.”

Michael Simon Managing Director, Olsen

“TAILORIT helped us introduce our new ERP system and optimize business processes – from an analysis of  process gaps to ensuring process and system integrity. A structured approach, service orientation and clear cost / benefit orientation make TAILORIT a strong partner for us.”

Katrin Dubberke Head of Purchases Change Management Department, Karstadt

“The industry experts at TAILORIT identified the cornerstones of zLabels’ future operations set-up with the right initiatives and a well-developed best-practice model. Together with TAILORIT, the measures necessary to implement the set-up were developed, prioritized and translated into a roadmap.”

Christian Baier Managing Director, zLabels

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Supply Chain Excellence


Mirco Schönebeck

Mirco Schönebeck
Director Operational Excellence
+49 211 233 950-87